SendaRide was founded on the premise that technology, innovation and compassion were missing from the market.

We created a simple, user-friendly app that allows riders to schedule their rides and stay up to date on their transportation reservations. In addition to our easy-to-use app, our friendly and knowledgeable live Customer Service team adds another layer of rider support and are one call or click away to assist in real-time. 

Please see the following open opportunities at SendaRide. We believe Every Experience Matters, and we’re seeking talented, go-getter, creative and competent team members to ensure that our clients, riders and Care Partners (drivers) are always receiving our best efforts. If you’re interested and qualified, please submit your resume to We look forward to hearing from you!

Opportunity Overview

A Customer Support Representative supports SendaRide’s Clients and Care Partners, drivers, by fielding customer service inquiries and tracking rides on SendaRide’s technology platform. This position supports Customer Service Director, Manager and Customer Service Team Lead(s) in the performance of Customer Service activities. This position works with Care Partners, drivers, to ensure rides are filled and help navigate and resolve ride issues. Customer Service Representatives will be asked to troubleshoot customer services concerns and issues providing resolutions, while using SendaRide’s processes and procedures to continually improve Customer Service operations.

Position Requirements:

  • License or Certification: N/A
  • Total Education, Vocational Training, and Experience: High school diploma/GED preferred.
  • Demonstrated expertise in the areas of customer service, and problem resolutions

Skills & Abilities:

  • Ability to read, speak, and hear English. Bilingual in Spanish is a plus.
  • Exceptional attendance is a requirement in order to fulfill role expectations.
  • Ability to set priorities, possess good organizational, analytical, and communication skills
  • Possess and demonstrate outstanding phone skills
  • Effectively use Microsoft suite
  • After training, be able to navigate and efficiently use SendaRide’s technology platform.
  • Possess good judgment, tact, self-reliance and ability to work effectively under stressful conditions.
  • Ability to work in a fast-paced environment.
  • Ability to aggregate, analyze, and trend data to determine opportunities for improvement.
  • Possess competency, timely, and factual data to team to inform collaborative approach to the provision of customer service.
  • Obtain the ability and confidence to address sensitive subjects.
  • Flexibility and the ability to take initiative and be self-motivated.

Protected Health Information:

  • Please note that this position will have full access to protected health information of all riders.

Proficiency and Productivity Standards:

  • Perform duties to achieve metric goals of Customer Service department.
  • The ability to organize and prioritize tasks and projects.
  • Complete job responsibilities within the specified time constraints to meet the needs of riders, Care Partners (drivers), organizational partners, SendaRide’s leadership and customer satisfaction goals.

Physical Requirements:

  • Lift up to 20# from floor to 36” and from 36” to 64” – Occasional
  • Sitting – Regularly
  • Walk up to .25 miles – Occasional
  • Standing – Occasional
  • Sustained forward bending in sitting – Occasional
  • Repetitive Squat – Occasional
  • Push/Pull up to 50#of force at 36” – Occasional
  • Kneel – Occasional
  • Full body range of motion – Regularly
  • Grasp of various sizes and weights up to 50# (Constant)
  • Being able to balance: walking, standing, carrying, and moving documentation, and equipment, etc.

Working Conditions: Our Customer Service Representatives working conditions is a standard office environment.


  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Benefit Conditions: Waiting period may apply. Benefit conditions will only be eligible for full-time employees. This position does require a 40-hour work week, 8-hour daily shifts, Monday through Friday with some weekends required.


To apply, please submit your resume to:

Opportunity Overview

A full stack developer role at SendaRide will work within a team to create and maintain our portfolio of modern web and mobile applications for use in the Non-Emergency Medical Transportation (NEMT) market. The full stack developer will coordinate with management on development tasks and sprint planning. They will use technologies such as NodeJS, AngularJS, MongoDB and others as needed. Additionally, they will help plan and execute DevOps and CI/CD tasks.

Job Specific Duties and Responsibilities

  • Build efficient, testable and reusable code.
  • Perform prototyping and front-end design, as well as build high-performance server-side applications.
  • Solve complex performance problems and architectural challenges while writing “clean”, well-designed code.
  • Produce detailed specifications
  • Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization
  • Track progress and manage tasks in Jira.
  • Build strong relationships within team and stakeholders to maximize success of SendaRide.

Position Requirements, License or Certification: 

  • Bachelor’s degree in relevant field or related experience – please provide a portfolio, if applicable.
  • 2-years of relevant professional work experience.

Skills And Abilities

  • Must be proficient in JavaScript, developing MicroServices/ Backend applications in Node.js and frameworks such as Express & various common NPM libraries.
  • Strong proficiency in developing Front end applications using AngularJS.
  • Proficiency with PHP
  • Hands-on API implementation (consuming Rest service) using Node.js
  • Understanding the nature of asynchronous programming and its quirks and workarounds
  • User authentication and authorization between multiple systems, servers, and environments
  • Integration of multiple data sources and databases into one system
  • Understanding fundamental design principles behind a scalable application
  • Possess good judgment, tact, and ability to work effectively in fast-paced conditions
  • Creating database schemas that represent and support business processes
  • Implementing automated testing platforms and unit tests
  • Basic understanding of front-end technologies, such as HTML5, and CSS3
  • Effectively manage time and prioritize projects in order to meet deadlines whil utilizing excellent written and verbal communication skills.


  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Benefit Conditions: Waiting period may apply. Benefit conditions will only be eligible for full-time employees. This position does require a 40-hour work week, 8-hour daily shifts, Monday through Friday with some weekends required.


To apply, please submit your resume (and portfolio, if applicable) to:

Opportunity Overview

The VP of Finance has a critical leadership role, partnering with the Executive team to provide business performance reporting, drive business results, oversee budgeting and draft projections. Reporting to the Chief Executive Officer, this person is a strong leader, critical thinker, problem solver, and key collaborator whose mission is to enable SendaRide’s long-term financial health by enabling effective business performance management across the organization.

The VP of Finance will lead all strategic finance projects, including building annual budgets, monthly re-forecasting, and P&L analysis. You’ll play an instrumental role in tracking our performance, identifying areas of opportunity, and helping us to use analytics to make critical strategic decisions. You will own projects from ideation to completion that push progress on company KPIs, develop and disseminate financial best practices, and deliver data-driven insights to senior leadership that evaluates our business’s health and trajectory.

What You Will Do

  • Participate in thought partnership and overall financial support for business leaders.
  • Influence decisions around new customer acquisition, P&L segmentation, capacity and staffing requirements.
  • Direct leadership teams through the development of business cases and financial models; recommend operational and financial targets.
  • Oversee our financial modeling process which includes reporting and analyzing historical data and projections.
  • Act as the subject-matter expert for department-related P&L questions and provide accurate forecasts to capture revenue trends and inform resource deployment.
  • Build a common understanding of the underlying economics of the business and frameworks for evaluating tradeoffs for critical cross-functional stakeholders.
  • Evaluate and diagnose areas to improve financial operations and quarterback these changes across all core processes, systems, and tools.
  • Create a framework for long-term capital allocation to execute against business strategy.
  • Effectively managing the company’s liquidity and working capital requirements.
  • Support potential partnerships and M&A activities through the development of business plans.

Background & Requirements

  • 10-15 years of related work experience, preferably with a start-up or healthcare technology company
  • Bachelor’s degree or equivalent in Finance or Economics
  • Excellent communicator and can align interests across a diverse set of stakeholders.
  • Demonstrate exceptional analytical and financial acumen and have a proven track record of producing data-driven insights and recommendations to senior leadership.
  • An ambitious self-starter eager to build something from the ground up; you have a hands-on mentality and a ‘no task is too big or too small’ attitude.
  • Can be both strategic and tactical and can easily move between the big picture and on the ground execution.
  • Customer oriented and have a track record of providing value to internal customers.

To apply, please submit your resume to: titling the email VP of Finance