SendaRide NEMT SERVICE EXPANDS TO REACH MORE PATIENTS

Effie Carlson has led healthcare teams across growth, operations, network contracting, sales, business development, and government/policy for over 14 years. She ran the business operations, sales, and clinical operations of independent healthcare providers as CEO of Best Practice Management and General Manager/VP of Payer Relations of Team Select Home Care.

She oversaw a national post-acute provider network team as Head of Provider Network and Market Analytics for CareCentrix. Most recently, she lead innovation in technology and product as the Chief Growth Officer for Logisticare | Circulation (PRSC NASDAQ). She is now the Chief Growth Officer for Healthcents and lives in TX with her husband, and four children.

Omar Nagji, a thought leader in the healthcare mobility space, was previously the Head of Healthcare at Lyft, responsible for developing and overseeing the healthcare sales department.  Prior to joining Lyft, Omar spent 15+ years across multiple verticals within the healthcare ecosystem – beginning at Huron Consulting where he implemented patient throughput strategies then continuing his healthcare journey in the BI space focusing on both revenue cycle and population health trends.  Omar is currently the SVP, Strategic Sales at Podium.

Prior to joining Lyft, Omar spent 15+ years across multiple verticals within the Healthcare ecosystem – beginning at Huron Consulting where he implemented patient throughput strategies then continuing his healthcare journey in the BI space focusing on both Revenue Cycle and Population Health trends.

Brandy has a bachelor’s degree in business administration from Northeastern State University and a master’s degree in gerontology from University of Central Oklahoma where she graduated with honors. Previous to SendaRide, Brandy created a nationally recognized PACE program known for innovation, clinical, and financial outcomes. Under Brandy’s leadership, the program grew at three times the national average and was recognized by the National PACE Association as one of the fastest growing PACE programs in the nation. As a co-developer of the innovative risk calculator tool, EQUIP, Brandy led her organization to achieve record-setting hospitalization rates at greater than 20% better than other similar programs.

When she isn’t working, Brandy enjoys time with her family, which includes her husband Bill Bailey and their two sons, Bryce (14) and Brent (12).

Josh Wilsie has over 15 years experience in the telecommunications and information technology space, solving complex problems and designing solutions to effectively answer business challenges.  He has worked in designing solutions across a wide variety of industries including Banking, Healthcare, Customer Service, and more.

Josh joins SendaRide as Vice President of Information Technology, helping guide both product development efforts, as well as information systems infrastructure as SendaRide grows.

Kelly Phillips is the Director of Client Relations at SendaRide, where she also leads the operational team on daily activities.  She came to SendaRide in June of 2018, backed by 20+ years in the areas of Health Information Management, Executive Assistance and Project Management.  Kelly graduated from the University of Oklahoma College of Nursing in 1998, quickly capitalizing on her administrative and organizational skills, as well as her medical knowledge.

She has worked directly with grant-funded community programs in Oklahoma City, tapping into her love for her community and helping the people within that community.  Kelly has had extensive experience working directly with at-risk populations as well as with executive leadership.  She believes strongly in the power of networking, personal development and team building.

Brinson has a passion for building relationships. She believes in using her strengths of innovation, empathy, drive and energy to contribute to a successful team.

She graduated from Texas A&M University and has found her passion in Sales. Her competitive background and natural ability to create meaningful relationships with her clients, has contributed to her overall success. She is quick to adapt and is always eager to learn. Brinson believes the best success in life comes from being your best, genuine self.

Brinson has extensive sales experience, traveling across the United States to prepare medical students to succeed as Physicians with the appropriate tools and resources.

Her experience with her grandparents and family allow her to relate on a personal level to the importance of health, independence and meaningful assistance for vulnerable populations.

She currently resides in Fort Worth, TX where she enjoys seeking out new food spots, going to the dog park, and enjoying bike rides on the Trinity Trail.

Brittney has over 6 years of experience helping some of our most vulnerable populations find transportation to increase their health and their ability to stay in their own homes. She has a passion for helping people and finding new ways to solve problems.

She graduated from the University of Connecticut in 2008 but has been living in the DFW area for over 10 years.

Brittney has given national presentations concerning transportation for seniors and people with disabilities and has won a National Innovation award for a pilot program she created and launched.

Samantha Juarez is a high-energy and success-driven individual with a broad toolkit of business development and sales management skills. Over her 16+ year career, Samantha has developed a strong reputation for the ability to consistently drive progressive and profitable change and results.

As Regional Account Manager at SendaRide, Samantha will play a series of key roles in setting company strategies to drive new sales, managing relationships with key clients and growing the company’s core lines of business. Prior to joining SendaRide, Samantha worked in sales and marketing management roles for Retirement Center Management, Holiday Retirement, TGM Associates and Fidelity Management.

Most notable were her years with Fidelity Management, where Samantha was a key player in positioning the community she managed to save over $80,000 her first year, while changing the demographics and increasing overall resident satisfaction and occupancy.

As a top producer throughout her career, Samantha is known in the Senior Living Industry for increasing occupancy in red line communities in less than 90 days. She focuses on team building processes and out-of-the-box ideas to stand out amongst the competitors.

Since 2004, Samantha has volunteered her time and resources to organizations such as The National Alzheimer’s Association, several charitable organizations that help the homeless, and Domestic Violence Survivors .

As the Customer Account Manager, Meagan works directly with our current and future customers, serving as their primary point of contact and liaison to SendaRide. Meagan’s strengths encompass relationship management, as well as being proactive and solution oriented. She graduated from Oklahoma State University in 2013 with degrees in both Marketing and Management and a minor international business.

Meagan comes from a strong background in technology sales, marketing event management and account management.

Meagan believes that the foundation of every great partnership is built on collaboration and the development of strong relationships.  She’s excited to meet and work with our customers to further our business connections. Meagan is both client-focused and solution oriented which will help her excel in this role.

Arun has more than 20 years of experience in business development, sales and marketing. He works closely with several startups and companies in capacities including product design, strategy and business development. A serial entrepreneur, he co-founded Trellisys.net, a software consultancy with deep expertise in technology solutions for the healthcare, mobility and ecommerce space. He was also part of the founding team of ZoomIn, India’s largest online photo printing company.

In 2013, he co-founded Papertrell, a leading digital publishing platform. At SendaRide, Arun is primarily focused on scaling the sales and marketing efforts through automation and a globally distributed team of sales professionals and account executives.

Jeff has more than 20 years of experience building and executing highly functional teams in the tech industry with an emphasis on new business development, sales & marketing, and professional services.  He is driven to create employee-focused cultures that attract and retain the best talent available.

Jeff joined SendaRide in 2020 as the Vice President of Operations with his top priority of building the sales organization and the continued growth of the company.

As President of Solutions2Projects, LLC, Terri has over twenty years of experience working in and with biotech, medical device, diagnostic, and digital health companies on IT strategies, IT systems, and IT compliance and is an IT expert witness. As Managing Partner of Class Bravo Venture, she invests in startups that expand the power and influence of women with a broader investment thesis investing in startups that improve people’s lives. As an advisor, Terri regularly provides strategic guidance to women and underrepresented founder-led startups around the world and across industries.

Terri is a Springboard advisor, former Vice President and Board Member of Sand Hill Angels, former EIR with Tech Futures Group, and former advisor with Women’s Startup Lab. Terri received her Bachelor of Science and Master of Business Administration degrees from California State University, East Bay. She is a commercially rated helicopter pilot.

As President of Solutions2Projects, LLC, Terri has over twenty years of experience working in and with biotech, medical device, diagnostic, and digital health companies on IT strategies, IT systems, and IT compliance and is an IT expert witness.  As Managing Partner of Class Bravo Venture, she invests in startups that expand the power and influence of women with a broader investment thesis investing in startups that improve people’s lives.  As an advisor, Terri regularly provides strategic guidance to women and underrepresented founder-led startups around the world and across industries.

Terri is a Springboard advisor, former Vice President and Board Member of Sand Hill Angels, former EIR with Tech Futures Group, and former advisor with Women’s Startup Lab. Terri received her Bachelor of Science and Master of Business Administration degrees from California State University, East Bay. She is a commercially rated helicopter pilot.

Faith has over two decades of Training and Recruiting experience, with a focus in the industries of transportation and health care. She is passionate about teaching others and helping them to reach their full potential. She has successfully facilitated Leadership Training in multiple professional environments, helping management teams to build morale and coach employees to not just meet but exceed their goals. She accomplishes this by teaching leaders to determine the core behaviors that drive data and coach accordingly.

Faith’s experience has given her a very real and in-depth perspective into exactly the type of compassion, care and professionalism that SendaRide provides to all riders and has allowed her to hand pick the best drivers to join the SendaRide team as Care Partners.

Scott comes to SendaRide after more than thirty years’ experience in healthcare, employee benefits, sales strategies and expansion in both Oklahoma and Texas markets.  A proven sales leader who has achieved top sales awards throughout his career, he is responsible for the growth of SendaRide’s expansion into the North Texas marketplace.

Chris was on the founding team of pioneering Internet companies such as United Online Services (Nasdaq: UNTD) and Merrill Lynch’s Intelligent Technologies Group. He has founded, advised, or invested in dozens of startups, including Ustream and PBworks. Chris is a much-quoted thought leader in the field of marketing and entrepreneurship; his research and publications have been incorporated into the Harvard Business School curriculum. Chris holds two degrees from Stanford University, and earned his MBA from Harvard Business School, where he was named a Baker Scholar (High Distinction).

As CEO of Apex Dental Partners, David is responsible for the strategic leadership. In addition, he leads the company’s new practice affiliation efforts as Apex continues to grow in both new and existing markets. Prior to founding Apex, David was an investment professional at Brazos Private Equity Partners where he was responsible for identifying and executing acquisitions across the healthcare, consumer, industrial and business services industries.

While at Brazos, he served as a board observer for Impact Confections, Ennis-Flint and National Bankruptcy Services. Prior to Brazos, David was an investment professional at J.F. Lehman & Company, where he focused on sourcing and executing investments in the aerospace, defense and maritime industries. David began his career in investment banking at Morgan Stanley. David received a Bachelor of Business Administration degree, summa cum laude, from the University of Oklahoma and a Master of Business Administration degree from the Kellogg School of Management at Northwestern University.

Principal, Purple Arch Ventures. Wayne has held positions in both successful startups and thriving tech firms and brings a wealth of operational experience building teams, executing deals, and developing clients. He is committed to the growth of the venture and tech community in Chicago, serves as an advisor to a number of startups, and is a founding board member of Great Lakes Academy Charter School.

Previously, he led the analysis, negotiation, and deal execution for the global content acquisition team at Netflix. Before that, he was VP of Business Development at Silver Chalice Ventures, a digital media startup owned by the Chicago White Sox. Wayne began his career in the US Navy, serving as a Surface Warfare Officer. He holds a BS in industrial engineering from Stanford and an MBA from Kellogg.

As Executive Vice-President of Benefits at Summit Benefits Inc., David has over 30 years’ experience in the Health Insurance industry including, ten years at Blue Cross and Blue Shield of Oklahoma. After founding and managing his own Insurance Agency for six years he became a merger partner at Arthur J. Gallagher.

As a consultant, his focus is to bring innovative and cutting-edge solutions to his current and prospective clients regarding health management, plan design and resources that will have a positive impact on their Employee Benefits budget. His team provides critical insight and analytics to the Human Resources department to support meaningful decision-making by the corporate level executives.

As Senior Vice President of Client Services, Mark manages our team of Venture Advisors who work closely with client companies helping them with market assessments, evaluation of technical and commercial feasibility, review and refinement of client business plans and financial models, determination of company valuations, guidance in the preparation and delivery of investor presentations, and identification of potential capital sources given the client company’s specific stage of development. He also oversees the SeedStep Angel group, managed by i2E, Inc.

A graduate of both Georgetown University with a Bachelor degree in Business Administration and Rice University with an MBA with concentration in finance and entrepreneurship, Mark brings more than two decades of experience working for both large and small corporations. Most recently, he was Chief Operating Officer and Vice President for Strategic Alliances with Reliant HR Technology in Tulsa. He also has experience at USIS in Tulsa, and Ashford, Inc., and Koch Industries in Houston.

Devon has spent his career as a software developer at one of the nation’s leading specialty hospitals – a facility that was among the first to be all-digital and create custom software within EHR.  It was there he designed and developed applications for specific clinical workflows, such as diabetes management, anticoagulation checks, patient diagnostic resulting, and many more.  From there he was recruited into a software startup where he led projects to publish a mobile app and designed integrations with multiple industry partners.

Devon has a passion for the healthcare industry and designing technology to improve the patient experience. As the Director of Product and Technology at SendaRide, Devon will continuously work to improve the core product, improve the software development pipeline, and demand operational excellence.  His end goal is to see SendaRide scale nationally and play a major role in breaking open the healthcare industry for the better by improving the patient and provider experience.

Greg is a senior healthcare finance executive with more than 30 years of experience, focused on improving financial operations, new business development, strategic and business plan development and implementing alternative financing arrangements with health plans and physician groups.

He is a recognized leader in Value Based Care having developed the first Clinically Integrated Network in the State of Oklahoma with more than 1,000 physician participants. In addition, he has received recognition in numerous national publications for his work in Consumer Price Transparency as well as the Consumerism movement in Healthcare.  This resulted in Greg serving as a national advisor to the U.S. Department of Health and Human Services in its efforts to improve patient billing.

Greg joined SendaRide in 2018 and is responsible for client contracting and assisting in the continued growth of the company.

Laura Fleet is a leading expert in health care and regulatory law, having represented health insurers, providers and hospital systems for more than twenty years.

Her professional career as legal counsel, lobbyist and Executive Director for numerous non-profit Associations in the health care sector has given her a unique perspective into our health care delivery system. Having successfully identified an opportunity to bridge one of the many gaps, she launched and Co-Founded SendaRide.

During her career she has continually been at the frontline of our ever-evolving healthcare delivery system, shaping and interpreting the laws that providers, insurers and hospitals operate within. She is identified as an industry expert and thrives on solving the many problems the healthcare industry faces – whether regulatory, legal, legislative or implementation.

SendaRide was built from the bottom up for the healthcare industry by a healthcare lawyer ensuring that the insurers, providers and hospital campuses that put their trust and business in SendaRide can be confident that they are complying with the multitude of complex laws and regulations that govern the industry.

She also capitalized on her unique problem solving skills when carefully considering each feature that would instill a feeling of safety, security and trustworthiness for every rider, family and patient utilizing the SendaRide platform.